Many of the most popular websites in the world offer a free service, yet are hugely profitable. Free search from Google; free messaging with MXit; free news from Mail & Guardian Online, even free photocopies!
Most people who use them haven't eve...
While competition, we have been told ad nauseam, is good because it forces prices down and service up, I am not so sure any more.
If we take an example at one extreme, the ANC government -- which has no competition, is free to do pretty much as it...
It's quite possible that I'm no good at short-term industry predictions and that this post is a ruse to avoid them, but my built-in BS filter (at least partially informed by a healthy serving of Nassim Taleb and Phil Rozenzweig) tells me that if you...
The advent of armchair shopping has turned the consumer space completely on its head. Traditionally the capacity to store and move goods hampered the rate of consumption, which ultimately gave birth to larger brick and mortar stores and faster courie...
VideoProfessor sells computer training videos, mostly through late-night infomercials. Like most companies, it offers a money-back guarantee, but there seem to be endless problems with overcharges, upsells and unclear terms. Some customers got a litt...
