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You know it is a powerful front-page story when you can still, two years later, remember the time of day and what you had in your shopping basket when you saw the photograph. In the foreground a man was on his knees, weeping; in the background, black smoke billowed from a block of flats. It was a photograph that encapsulated the desperation and tragedy that is inextricable from the looming failure of participative local government …

A number of stories in the SA media have brought it to mind in the past few months. There is also the low level of continual protest over service delivery (or perhaps, the low level of coverage of continual protest) strikes and mounting xenophobic violence. Democracy, justice, patience — these are all wearing thin as the degradations of daily life in South Africa persist.

The last time there was widespread organised protest and violent state and civilian reprisals was in the 1980s and most protest took place at the level of local authorities and in the name of local level justice and equality. This is an aspect of the anti-apartheid struggle that is often downplayed in narratives that celebrate charismatic individuals and national parties.

In the 80s the Nat government couldn’t go into certain municipalities because its legitimacy was rejected by the communities it claimed to govern. In the 80s civics took over responsibility to the political life of communities and the organisation of basic urban metabolism. In the 80s there were different kinds of local government for different people — the responsive, well-resourced, competent kind for whites-only areas, and the poor, negligent, kind for blacks-only areas. Community leaders arose from churches, schools and street committees and they rejected local administrators as villains, though they themselves were the ones being jailed. Today, little has changed.

In the past two decades, local government has undergone dramatic restructuring and has, as a foundation, a set of progressive and comprehensive policies. However in practice local authorities are too often mired by corruption, hobbled by unfunded mandates and lack the political backing for serious reform. There is no serious attempt to make cities more equal or integrated or to start public debates on how this might be possible.

With the backing of a global shift to neo-liberal models of service delivery, which advocates privatisation as a panacea for poor governance and stresses hard-line cost recovery, local municipalities have disguised politically charged management strategies as common-sense accountancy.

This is evident in the case of water provision. Despite the fact that most of the arrears for water owed to the Cape Town City Council come from businesses and middle-class residents, municipalities have squeezed poor residents to pay their bills. If they are unable to they are placed on “drips”. These devices limit water to a trickle, such that filling a kettle can take many hours. Though in practice drips are imposed rather haphazardly, tens of thousands of Capetonians have been placed on them in the last decade. Across the country that number reaches millions.

At first some communities began to physically bar the council from entering their areas, whether to install drips, perform evictions or execute any other function. But then the council started hiring private security firms, more comfortable with professional violence, to do these jobs. Now the council is allowed to come and disconnect people. However, in response to this water cowboys flout the law and remove these devices, reconnecting their neighbours illegally. If caught, they are jailed. In effect those providing access to a non-negotiable resource for dignity, health and sustenance are criminalised. The distrust and resentment this causes on both sides is huge.

Distrust, resentment, violence, indignity — these are all characteristics of the interactions between state and society in other “service-delivery” news items over the past few weeks such as the brutal eviction of squatters in Tswhane reported by the LHR, and the Makhaza toilets crisis, as reported and discussed by the SJC and Writing Rights, and the persecution of Abahlali leaders.

The photograph on the front page of that Cape Town newspaper was of a man who had returned home from work to find that his brother had jumped to his death to escape the flames on the 8th floor of the building they lived in. Earlier that day the city of Pretoria had sent in a militia of private security guards to evict tenants. The tenants had militarily resisted, first with rocks and bricks, later with petrol bombs. Somehow in the melee, the building next door had caught alight and five people, neither evicting nor resisting, had died.

One anecdote does not make an argument, but for me that photograph brought many uncomfortable trends together: the outsourcing of security and enforcement in order to allow for more heavy-handed tactics; an inhumane and narrow-minded approach to urban management; the desperation of urban poverty that underpins criminal resistance to cost-recovery and the way that the escalating tensions at local levels can so easily catch even uninvolved citizens in the crossfire.

There is much discussion of the central government’s policies, personalities and strategies. But the greatest test of policy and proof of the commitment of political leaders is always going to be at the local level. And at the moment, the scant reporting of the actual dynamics of local politics seems to indicate that local government is failing to be participative, democratic or particularly good at governance. In the past that failing has lead to sustained social upheaval.

*I can’t find a link to the article or the photograph, but it was on the front page of a Cape Town daily.

*For research and coverage of service delivery privatisation and figures for the amount of South Africans who have had water disconnected see http://www.municipalservicesproject.org/publications/msp-publications (eg “SA heated debate on water cut-off statistics” )




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14 Responses to “Local government failure on the horizon?”

Not sure why we liken the situation to our past and think that we are different. Perhaps we are no different to any other developing country in the world.

We are one of the few countries in the world where one can safely drink tap water.

After 1994 I expected to live in a third world country and so I am on occasion pleasantly surprised when first world things happen.

(Report abuse)

owen on July 28th, 2010 at 9:48 pm

You highlight an on-going tragedy in municipal mismanagement. The incident that caught your attention happened in Tshwane and is ongoing. Neither building has been renovated. In fact, one is going downhill after the fire and the other rats shouldn’t live in but people do. Our municipalities are disfunctional; there is too much attention on parties and fast cars and not enough on the communities they “serve”. Cadre deployment means that the best person for the job is not in place, so whole departments suffer from mismanagement. Of course cadres can then be redeployed, but this seldom happens. I would love to see those who truly care about doing a good job come to the fore and make a difference, because I know these people exist!

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Judith on July 28th, 2010 at 10:23 pm

After all that is said and done after so many years….. surely there has been some progress, improvement and satisfaction? It seems inconceivable that this remains a circular conundrum where so many are willing and able to deliver so little.

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laurence dann on July 29th, 2010 at 9:03 am

Total Local Government failure? What local government? We do not have any local government we just have people sitting at desks trying to do things that they have never been trained to do, except trying to figure out how to do less for more.
As mostly incompetent people run the departments we are getting ‘excellent’ incompetent results. These people are not idiots, they are simply people who have been placed in positions that they are not capable of doing simply because they have the right ANC credentials, or the right relationships with right people.
A membership card or a relationship to someone at the top does not mean that the appointed person is the right pwerson thus the total collapse of local, municipal and national government, other than the gravy train that is.

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Peter Joffe on July 29th, 2010 at 9:20 am

I can feel it, because it (local government failure) is already here!

It is more likely that the horizon could soon display a fireball as tensions flare up in the air.

Basic service delivery skills appear to be lacking. The inability to identify problems before they balloon is even a cause for greater concern:

How to you explain a mayor’s call for help from the public when residents who were allowed to built their shacks on a flood plain became the victims of a flood?!

(Report abuse)

Howard Klaaste on July 29th, 2010 at 9:50 am

Failures of a nation-state will always be reflected at a local level. The crisis is that of the nation-state as a configuration of the world, with its traditional role of wealth distribution and prosperity.
The trouble is that democracy allowed a ‘lost generation’ to entrust management of our country to blind mice, whose only claim to leadership is nostalgia about ideas that were grand only a hundred years ago. This is the very democracy that eradicated feudalism, subdued the rule of the church, and conquered the kings, without politics.
And now this nostalgia has opened room for these appalling creations of human dominance to creep into the void left by apartheid, under the pretext of ‘liberation’.
At a time when both space and time are being transformed by the information technology paradigm, and new social forms and processes, our fascination with the dinosaur dupes us into a false belief that we are ‘free’, only just because the apartheid policies have been scrapped.
Thabo Mbeki had a vague notion of the dreadful space and time that the world has entered into, and distance that apartheid isolation had created between us and the other parts of the globe. But his view was enfeebled by his loyal clutch to the dinosaurian party.

Launched in a timeless landscape where dominant values and interests are constructed without reference to the past, we are like an inanimate object caught up in a cyclone. The cyclone has
a destination,the dead object can land anywhere.

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tottie on July 29th, 2010 at 11:57 am

Simone - I had a kindly elderly neighbour explain the current state of affairs to me after my usual rant about the municipality being missing in action. It works like this: We have all those nice laws and services in theory. Anyone wanting to become involved in politics are wellcome to acquaint themself with all these wonderful notions like service delivery, waste removal, public service obligations, etc. Everyone else who lives in the real world and poor neighbourhoods should know by now that in reality those laws are just windowdressing, to the poor. Like a security blanket, it makes one feel secure without actually being secure, a placebo in place of the real thing. Which is why people in these neighbourhoods also tend to vote for the more entertaining politicians. (Something I did not know) If you are not rich enough to have the time and money to fight your municipality, don’t make waves.

I have not really given up hope of getting the municipality to actually do something constructive in my neighbourhood without making matters worse and from time to time email them when I need to get good and angry. The truth is, the rot starts at the top, so why should local government bother to deliver service when the rest are more profitably busy fixing tenders, looking after their own, on strike for a larger portion of the dwindling tax coffer?

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X Cepting on July 29th, 2010 at 12:08 pm

@owen I’m not sure I entirely understand your response. Are you saying our expectations of local government should be higher or lower?
There are ways in which the current adminstration has made huge gains at a local level, including extending access to electricity and piped water but these achievements are now a decade old and seem to have been the ‘low-hanging fruit’.
@Judith, Peter Joffe Such a sad situation, especially when there is so much demand for inner city accommodation. The inability or unwillingness to fire incompetent or corrupt officials seems to be one of the largest obstacles to functioning municipalities…and national ministries.

(Report abuse)

Simone Haysom on July 29th, 2010 at 12:36 pm

Not sure this is as low level as you seem to think. The country seethes with the injustices and it’s not just coming from those whose poverty precludes them paying. At all levels people are stricken that the powerful seem to have absolutely no conscience about those with none. I hear often from people of all races that change is on the boil. How it will occur? Beats me. But I won’t be toyi-toyi-ing in the streets and I simply can’t imagine some realising that a simple change of vote could provide some welcome relief from their hardships.

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MLH on July 29th, 2010 at 12:46 pm

What we have in South Africa is millions of people who have no real skills in communal governance but who do have and try to exercise that most basic of human skills and that is to ingratiate oneself with those who are currently wielding communal power. Not only that but the governed and the governors both being lacking in other skills they all think that this skill is the only one that really matters. The inevitable consequence of all this ignorance is appalling local government.

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Rory Short on July 29th, 2010 at 1:59 pm

I am busy doing a research on capacity development in local government. Believe it or not, there are capacity development units for local government (i.e departments or units that do some form of training etc for local government officials) in COGTA, Development Bank of SA, HSRC, IDASA, LGSETA, LOGOLA, PALAMA, SALGA and in most major universities. There are numerous independent consultants also doing similar capacity building work. In spite of all these efforts, the minister recently indicated that over 80% of the municipalities are unable to deliver on their mandate

(Report abuse)

SamSam on July 29th, 2010 at 3:16 pm

@everyone An interesting corruption initiative (as in, against corruption, not a 419 scam) being set up by one Murray Hunter: http://corruption-sa.posterous.com/.
When doing research on flood management I came across a great, very simple sight which listed all the officials running for local government in Mumbai… then their criminal records and their service delivery track records. Having something like that for South Africa would be great - except I’d include how far they live from the area they ’serve’, the car they drive, and what their campaign promises were.
@Xcepting It’s certainly true that national government is not setting the accountability bar high and that local government ultimately responds to their agenda. The problem is that the politics often gets lost in the mundaneity of the local level. Which is why the SJC is doing such a great job at drawing it out in the way they are covering and organising around the toilets saga.

(Report abuse)

Simone Haysom on July 30th, 2010 at 11:12 am

@SamSam - Perhaps capacity building is not the right tool and good old training with less “specialists” and more experienced, accountable workers will do the trick?

@Simone - The thing that is truly forgotten in all this is the mundaneity of the average person’s needs. We don’t want much, just what we were promised in the Con
stitution and someone to call that will do something when it doesn’t happen.

(Report abuse)

X Cepting on July 30th, 2010 at 8:03 pm

Look at what the organisation avaaz did in Brazil this week for an example of what can be achieved with an educated population and affordable internet. Is it any wonder that the ANC is dragging their feet makling either possible?

(Report abuse)

X Cepting on July 31st, 2010 at 5:00 pm

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Simone Haysom is a recovering Capetonian (not a spy, a Trot or a journo). Currently living in London, it's been a year since she saw a mountain and has finally gotten over the shakes.

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